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Publicaciones

EL EMPLEO DE LA NETIQUETA EN LAS COMUNICACIONES DIGITALES Un estudio desde el conocimiento y la experiencia de los usuarios

Authors

Martín-Herrera I. , MERINO CAJARAVILLE, ALBA

External publication

Si

Means

Vis. Rev. Rev. Int. Cult. Visual Rev. Int. Cultur.

Scope

Review

Nature

Científica

JCR Quartile

SJR Quartile

SJR Impact

0.117

Publication date

01/01/2022

Scopus Id

2-s2.0-85142376108

Abstract

Netiquette is the set of rules that regulate communications in digital environ-ments. This research investigates this assumption through a double quantitative and qualitative study in which 402 Internet users have participated. The objective is to know how the rules of cyber etiquette are applied in online interactions. The results warn of a need for training regarding certain aspects of this phenomenon, since, as the interviewees acknowledge, knowledge of this protocol would have avoided controversial situations on the Internet. © GKA Ediciones, authors. Creative Commons Reconocimiento-NoComercial-SinObraDerivada.

Keywords

Communication; Digital; Email; Internet; Netiquette; Rule; Social networks

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