GARCÍA JURADO, ANA BELÉN, Romero Pender, Erica , Medina, Francisco J. , Euwema, Martin C.

No

Mediation In Collective Labor Conflicts

Capítulo de un Libro

Científica

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✗

01/01/2019

000487822100002

10.1007/978-3-319-92531-8_1

Collective conflict in organizations are costly, for all stakeholders, including society. Therefore, regulation of collective labor conflict is an essential part of industrial relations. Conciliation and mediation are part of these regulations. This chapter explores the different features of collective conflict and introduces a new model to analyze third party interventions, including conciliation and mediation.

• ANA BELÉN GARCÍA JURADO