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Understanding student evaluations of teaching in online learning

Authors

GÓMEZ DEL REY, PILAR, FERNÁNDEZ NAVARRO, FRANCISCO DE ASÍS, Barbera, Elena , CARBONERO RUZ, MARIANO

External publication

No

Means

Assess. Eval. High. Educ.

Scope

Article

Nature

Científica

JCR Quartile

SJR Quartile

JCR Impact

2.473

SJR Impact

1.517

Publication date

01/01/2018

ISI

000446493600005

Scopus Id

2-s2.0-85044032258

Abstract

In this paper, we have developed a classification model for online learning environments that relates the Instructors Overall Performance (IOP) rating (according to students\' perceptions) with the course characteristics, students\' demographics and the effectiveness of the instructor in his/her teaching roles. To that end, a comprehensive Student Evaluation of Teaching (SET) instrument is proposed, which includes not only conventional teaching elements, but also items that encourage twenty-first century skills. The goal of the study is twofold: (i) to quantify the extent to which the selected variables explain the IOP rating, and (ii) determine which teaching and non-teaching variables most affect the IOP rating. The best performing classifier achieved a competitive accuracy, highlighting that the selected variables mainly determine the IOP values. Other important findings include: (i) the IOP value is mainly influenced by the effectiveness of the instructor in his/her teaching roles; (ii) teaching strategies that involve the cooperation between the technical and pedagogical roles should be promoted; (iii) the pedagogical role has the highest impact on the final IOP value; and (iv) the most influential demographic variable is the student\'s status (working commitments and family responsibilities).

Keywords

Global sensitivity analysis; higher education; online learning; quality index; students teaching evaluation; teaching roles

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