YAZDANI, MORTEZA, ARIZA MONTES, JOSÉ ANTONIO, ARJONA FUENTES, JUAN MANUEL, Radic, Aleksandar
No
J. Travel Tour. Mark.
Article
Científica
03/05/2024
001195510800009
2-s2.0-85189203481
This study aims to explore the performance of suppliers in the tourism and traveling sector. Therefore, we designed a case study in a cruise hotel and developed a team of experts to evaluate the existing suppliers. To rate suppliers, a grey multi-criteria decision-making (G-MCDM) platform is built to encounter the best-performing suppliers. CRITIC (CRiteria Importance Through Inter-criteria Correlation) and CoCoSo (combined compromise solution) methods are used. The results demonstrate that Food suppliers and Interior design maintenance services are selected as the best-performing actors in supply chain while suppliers for chemical cleaning materials are is rated as the worst.
Combined compromise solution (CoCoso); cruise hotel; criteria importance through Inter-criteria correlation; decision making (CRITIC); grey values; ranking; supplier performance; sustainability; supply chain; sensitivity analysis