Título Managing Hospital Employees\' Burnout through Transformational Leadership: The Role of Resilience, Role Clarity, and Intrinsic Motivation
Autores Chen, Jinyong , Ghardallou, Wafa , Comite, Ubaldo , Ahmad, Naveed , Ryu, Hyungseo Bobby , ARIZA MONTES, JOSÉ ANTONIO, Han, Heesup
Publicación externa No
Medio Int. J. Environ. Res. Public Health
Alcance Article
Naturaleza Científica
Cuartil JCR 1
Cuartil SJR 2
Impacto SJR 0.82800
Web https://www.scopus.com/inward/record.uri?eid=2-s2.0-85137568360&doi=10.3390%2fijerph191710941&partnerID=40&md5=b95f53cc23ef64294fda5daa6e6f0e03
Fecha de publicacion 01/09/2022
ISI 000851199700001
Scopus Id 2-s2.0-85137568360
DOI 10.3390/ijerph191710941
Abstract Medical errors have been identified as one of the greatest evils in the field of healthcare, causing millions of patient deaths around the globe each year, especially in developing and poor countries. Globally, the social, economic, and personal impact of medical errors leads to a multi-trillion USD loss. Undoubtedly, medical errors are serious public health concerns in modern times, which could be mitigated by taking corrective measures. Different factors contribute to an increase in medical errors, including employees\' risk of burnout. Indeed, it was observed that hospital employees are more exposed to burnout situations compared to other fields. In this respect, managing hospital employees through transformational leadership (TL) may reduce the risk of burnout. However, surprisingly, studies on the relationship between TL and burnout are scarce in a healthcare system, indicating the existence of a critical knowledge gap. This study aims to fill this knowledge gap by investigating the role of TL in reducing the risk of burnout among hospital employees. At the same time, this study also tests the mediating effects of resilience and role clarity with the conditional indirect effect of intrinsic motivation in the above-proposed relationship. To test different hypotheses, a hypothetical model was developed for which we collected the data from different hospital employees (n = 398). Structural equation modeling (SEM) was considered for statistical validation of hypotheses confirming that TL significantly reduces burnout. The results further indicated that resilience and role clarity mediate this relationship significantly. Lastly, the conditional indirect effect of intrinsic motivation was also confirmed. Our results provide meaningful insights to the hospital administrators to combat burnout, a critical reason for medical errors in hospitals. Further, by incorporating the TL framework, a hospital may reduce the risk of burnout (and, hence, medical errors); on the one hand, such a leadership style also provides cost benefits (reduced medical errors improve cost efficiency). Other different theoretical and practical contributions are discussed in detail.
Palabras clave transformational leadership; medical errors; burnout; healthcare
Miembros de la Universidad Loyola

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