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THE SHOWROOMING AS A NEW BUYING HABIT. AN EXPLORATORY STUDY ON UNIVERSITY STUDENTS

Autores

TAPIA FRADE, ALEJANDRO JOSÉ, Torinos Fernandez, Maria Cristina

Publicación externa

No

Medio

Vivat Acad.

Alcance

Article

Naturaleza

Científica

Cuartil JCR

Cuartil SJR

Fecha de publicacion

01/09/2014

ISI

000215552500005

Abstract

Internet has been the precursor of changes in the buying process. in this article we show the showrooming process, that means to visit the physical store to see, touch and try the product, and make the purchase at an online retailer with more competitive prices, either at home or in-store. Thus, this paper presents the results of an exploratory study of a sample of 100 college students about this phenomenon. This study shows that internet shopping is an everyday act, specially for women, that shows more frequent and lower unit value in their buying process In this way, the showrooming is known primarily through social networks and blogs by about half of the women who visit showrooms, mainly about clothes and accessories, and less about technology. Similarly, an important check between non-practitioners claims to prefer a physical buying experience, and shows no interest in the buying mode was observed.