Título Work stress, technological changes, and job insecurity in the retail organization context
Autores Ghani, Bilqees , Memon, Khalid Rasheed , Han, Heesup , ARIZA MONTES, JOSÉ ANTONIO, ARJONA FUENTES, JUAN MANUEL
Publicación externa No
Medio Front. Psychol.
Alcance Article
Naturaleza Científica
Cuartil JCR 1
Cuartil SJR 1
Impacto JCR 3.80000
Web https://www.scopus.com/inward/record.uri?eid=2-s2.0-85143314134&doi=10.3389%2ffpsyg.2022.918065&partnerID=40&md5=94c15180fea28aa1e21f2c6c99acb0bd
Fecha de publicacion 20/10/2022
ISI 000893789500001
Scopus Id 2-s2.0-85143314134
DOI 10.3389/fpsyg.2022.918065
Abstract The study intends to investigate the relationship between work stress and job insecurity, as well as technological changes and job insecurity, with job satisfaction acting as a mediator. The study was conducted among Pakistani retail industry employees using survey questionnaires distributed online and in stores. The sample was composed of 262 retail workers from the FMCG and shopping mall industries. The responses were screened using the statistical software tool SPSS, and hypotheses were examined through SMART-PLS. The findings show that work stress has a strong relationship with job insecurity; additionally, the relationship appears to be statistically significant (beta = 55.7%, p < 0.05), indicating that there is an increased level of job insecurity if work stress is increased. However, technological advancements showed less influence on job insecurity and had statistically insignificant results (beta = 5.9%, p > 0.05). This demonstrates that many technological changes cause high levels of job insecurity because employees fear that they will be unable to cope with the changing environment. Furthermore, the mediating mechanism of job satisfaction was found to be significant, as employees with lower levels of satisfaction reported higher levels of insecurity, aiding in the narrowing of the gap in this section of the study. The study also has practical implications because the results show that the retail industry needs to act quickly to make sure workers do not worry about losing their jobs, especially now that COVID-19 is spreading like wildfire.
Palabras clave job stress; technological changes; job insecurity; retail industry; employees
Miembros de la Universidad Loyola

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