Title Are airline workers planning career turnover in a post-COVID-19 world? Assessing the impact of risk perception about virus infection and job instability
Authors Han H. , Koo B. , ARIZA MONTES, JOSÉ ANTONIO, Lee Y. , Kim H.-R.
External publication No
Means J. Hosp. Tour. Manag.
Scope Article
Nature Científica
JCR Quartile 1
SJR Quartile 1
JCR Impact 7.62900
SJR Impact 1.61100
Web https://www.scopus.com/inward/record.uri?eid=2-s2.0-85113226281&doi=10.1016%2fj.jhtm.2021.08.003&partnerID=40&md5=6d33ce67e1a27d56d135e9304f9d9c46
Publication date 01/09/2021
ISI 000722897400019
Scopus Id 2-s2.0-85113226281
DOI 10.1016/j.jhtm.2021.08.003
Abstract Airline workers have been suffering risks of job instability and virus infection since the outbreak of COVID-19. This research developed a novel framework explicating airline workers\' career turnover decision formation by considering the influence of perceived risks of virus infection and job instability during the COVID-19. A quantitative approach using a survey method was utilized to attain research goals. Our empirical findings revealed that airline image, attitude, and commitment have a significant influence on employee career turnover intention. Both attitude and commitment were identified as essential mediators. In addition, perceived risks of virus infection and job instability significantly moderated the relationships among attitude, commitment, and employee career turnover intention. The effectiveness of the proposed theoretical framework for career turnover intention was demonstrated. Our findings help researchers and entrepreneurs find effectual ways to lower competent workers’ career turnover and raise their approach behaviors in a post-COVID-19 world. © 2021 The Authors
Keywords Airline employees; Career turnover intention; Commitment; Perceived risk of job instability; Perceived risk of virus infection; Safe job opportunity
Universidad Loyola members

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