Title Connected at Sea: The Influence of the Internet and Online Communication on the Well-Being and Life Satisfaction of Cruise Ship Employees.
Authors Radic, Aleksandar , ARIZA MONTES, JOSÉ ANTONIO, Hernandez-Perlines, Felipe , Giorgi, Gabriele
External publication No
Means Int. J. Environ. Res. Public Health
Scope Article
Nature Científica
JCR Quartile 1
SJR Quartile 2
JCR Impact 3.39000
SJR Impact 0.74700
Web https://www.scopus.com/inward/record.uri?eid=2-s2.0-85083968638&doi=10.3390%2fijerph17082840&partnerID=40&md5=d4a3aa04ff318f9fcc7839f7ab45ecf0
Publication date 20/04/2020
ISI 000535744100225
Scopus Id 2-s2.0-85083968638
DOI 10.3390/ijerph17082840
Abstract This study aims to elucidate the idiosyncratic effects of the Internet\n and online communication on the well-being and life satisfaction of\n cruise ship employees. Cross-sectional surveys and covariance-based\n structural equation modelling tools were used. In addition, univariate\n variance analysis was used to address the effects of socio-demographic\n variables (years of service on a cruise ship, working department on a\n cruise ship, gender, age, educational level and place of residency) on\n latent variables of the conceptual model. The conceptual model draws on\n existing theory and previous research and was empirically tested on a\n sample of cruise ship employee internet users. Result show that while\n being onboard a cruise ship, employees experience strong social pressure\n to be constantly available and they fear of missing out on important\n information and life events. Thus, relatedness to friends and family\n needs satisfaction is of paramount importance for cruise ship employees\n because they are fully aware that they are dispensable and replaceable\n to cruise ship companies, however to their friends and family, they are\n indispensable and unique. Moreover, employees who engage in other\n tasks/activities while taking part in online communication with friends\n and family exhibit reduced performance, which leads to poor interaction\n and social dissatisfaction. Lastly, employees experiencing\n under-reciprocating exchanges show significant negative effects on their\n well-being. Overall, the results provided several important theoretical\n and practical implications relevant to cruise tourism and human resource\n management.
Keywords online communication; well-being; life satisfaction; cruise ship employees; social support; social pressure; fear of missing
Universidad Loyola members

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