Title Hotels' Eco-Friendly Physical Environment as Nature-Based Solutions for Decreasing Burnout and Increasing Job Satisfaction and Performance.
Authors Yu, Jongsik, ARIZA MONTES, JOSÉ ANTONIO, Hernandez-Perlines, Felipe, Vega-Munoz, Alejandro, Han, Heesup, ARIZA MONTES, JOSÉ ANTONIO
External publication No
Means Int. J. Environ. Res. Public Health
Scope Article
Nature Científica
JCR Quartile 1
SJR Quartile 2
Area International
Web https://www.scopus.com/inward/record.uri?eid=2-s2.0-85090251753&doi=10.3390%2fijerph17176357&partnerID=40&md5=dfd357628638ae7f5b854cab303fac5b
Publication date 01/09/2020
ISI 000570364000001
Scopus Id 2-s2.0-85090251753
DOI 10.3390/ijerph17176357
Abstract This study investigates the effect of the hotel's nature-friendly environment on burnout, job satisfaction and job performance of hotel employees. A total of 11 hypotheses were set up to achieve the purpose of this study, and an empirical analysis was conducted based on 309 surveys collected from hotel employees. A total of 11 hypotheses were set to achieve the research goals, and an empirical analysis was conducted based on a total of 309 pieces of data collected from 320 hotel employees who are currently working in 11 hotels in South Korea. As a result, eight hypotheses were accepted and three were rejected. Specifically, it was found that the hotel's nature-friendly environment reduced burnout in employees, and indirectly had a significant effect on job satisfaction and job performance. Therefore, the relationship between the variables presented was clearly demonstrated through the research results, and the purpose of this study was satisfactorily explained. The results are expected to be of great help to hotel employees and researchers in developing strategies to efficiently manage hotel employees through nature-based solutions (NBSs). Based on the results, the proposed theoretical and practical implications are discussed in detail in the discussion section.
Keywords development strategy; empirical analysis; environmental conditions; hotel industry; mental health; performance assessment; working conditions; article; burnout; employee; human; job performance; job s
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