Title Job demands-job resources (JD-R) model, work engagement, and well-being of cruise ship employees
Authors Radic, Aleksandar, ARJONA FUENTES, JUAN MANUEL, ARIZA MONTES, JOSÉ ANTONIO, Han, Heesup, Law, Rob, ARJONA FUENTES, JUAN MANUEL, ARIZA MONTES, JOSÉ ANTONIO
External publication No
Means Int. J. Hosp. Manag.
Scope Article
Nature Científica
JCR Quartile 1
SJR Quartile 1
Area International
Publication date 01/07/2020
ISI 000539162100017
DOI 10.1016/j.ijhm.2020.102518
Abstract This research aims to shed new light on peculiar on-board working conditions by adopting the widely recognized and well-established job demands-job resources theory and extending its model to the work engagement and well-being of cruise ship employees. Cross-sectional survey and partial least squares path modeling tool are used. Results confirm that job demands negatively affect cruise ship employees' well-being. This finding is important because it demonstrates how the negative effect of job demands on work engagement is buffered by cruise ship employees' individual strategies such as coping, recovery from work-related effort, and optimization and compensation. By contrast, job resources positively affect work engagement and well-being, and work engagement exerts a positive effect on well-being. This study successfully consolidates the literature on job demands, job resources, work engagement, and well-being to determine the complex essence of the work engagement and well-being of cruise ship employees.
Keywords Cruise ship employees; Job demands-resources model; Work engagement; Well-being; Working conditions
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