Title Knowledge management, relational learning, and the effectiveness of innovation outcomes
Authors LEAL RODRÍGUEZ, ANTONIO LUIS, Roldan, Jose L., Leal, Antonio G., Ortega-Gutierrez, Jaime, LEAL RODRÍGUEZ, ANTONIO LUIS
External publication No
Means Serv. Ind. J.
Scope Article
Nature Científica
JCR Quartile 3
SJR Quartile 2
SJR Impact 0.34300
Area International
Publication date 01/10/2013
ISI 000325678500006
Scopus Id 2-s2.0-84885947743
DOI 10.1080/02642069.2013.815735
Abstract This paper proposes a conceptual model to test the moderating effect of relational learning on the link between knowledge strategies and innovation. To accomplish this, this study is carried out on healthcare organizations. It has been generally accepted that both explicit and tacit knowledge play a basic role in organizational innovation. However, although there are plenty of research works that study the existing relationship between knowledge management (KM) and the effectiveness of the innovation process, there are certain peculiarities with regard to this link, which have yielded some inconclusive results. This paper revisits this research topic with data on KM, relational learning and innovation outcomes from a sample of Spanish hospitals. The results show that a deep and broad knowledge base leads to better innovation outcomes. In addition, this study found that hospitals and/or units that invest and involve themselves in relational learning mechanisms are more likely to foster innovations.
Keywords knowledge base; relational learning; innovation outcomes; knowledge management
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