Title Social Return on Investment (SROI) to Assess the Impacts of Tourism: A Case Study
Authors ARIZA MONTES, JOSÉ ANTONIO, SIANES CASTAÑO, ANTONIO, FERNÁNDEZ RODRÍGUEZ, VICENTE, LÓPEZ MARTÍN, MARÍA DEL CARMEN, RUIZ LOZANO, MERCEDES, TIRADO VALENCIA, PILAR
External publication No
Means SAGE Open
Scope Article
Nature Científica
JCR Quartile 4
SJR Quartile 2
Area International
Web https://journals.sagepub.com/doi/full/10.1177/2158244020988733
Publication date 03/02/2021
ISI 000617161900001
Scopus Id 2-s2.0-85100489810
DOI 10.1177/2158244020988733
Abstract This article contributes to the debate on the social and economic impacts generated by tourism activities using a methodology that is still insufficiently explored in the field of tourism and the impacts that this causes: social return on investment (SROI). Using the analysis of a case as a guiding thread, this article shows how the application of this methodology allows one to know in depth the social value that an emblematic palace (one of the main tourist attractions of a city in the south of Spain that was designated as a United Nations Educational, Scientific, and Cultural Organization [UNESCO] World Heritage Site) brings, the changes experienced by the interest groups that interact with it, and the theory of change that promotes the very existence of the palace. Its results and conclusions can also inform policies and strategies of these other actors related to the intervention. © The Author(s) 2021.
Keywords impacts of tourism; outcomes; proxies; social return on investment; social value; stakeholders; sustainability; theory of change
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