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Sustainable relationship development between hotel company and its employees: Linking job embeddedness, job satisfaction, self-efficacy, job performance, work engagement, and turnover

Authors

Yu J. , ARIZA MONTES, JOSÉ ANTONIO, Giorgi G. , Lee A. , Han H.

External publication

No

Means

Sustainability

Scope

Article

Nature

Científica

JCR Quartile

SJR Quartile

JCR Impact

3.251

SJR Impact

0.612

Publication date

01/01/2020

ISI

000571173400001

Scopus Id

2-s2.0-85090424679

Abstract

This study aimed to investigate the impact of hotel employees\' perceived job embeddedness on job satisfaction, self-efficacy, turnover intention, job performance, and job commitment. The results showed that job embeddedness partially increased job satisfaction, while job satisfaction and self-efficacy reduced turnover intention and increased job performance and job commitment. Furthermore, job satisfaction and self-efficacy were found to play an important mediating role. Therefore, the theoretical framework, based on the results of this study, clearly demonstrated the causal relationship between the given variables, and adequately describes the goals of this study. The theoretical/practical implications are discussed in detail in the conclusion. © 2020 by the authors.

Keywords

employment; hotel industry; life satisfaction; performance assessment; sustainability; sustainable development; theoretical study; turnover

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